Welcome to the facai777 platform. Protecting your personal information is our top priority. This Privacy Policy clearly outlines how your data is collected, used, stored, and kept secure. It has been written in plain, easy-to-understand language with our Bangladeshi users in mind.
When you use the facai777 platform, we collect various types of information necessary to provide you with the best experience. The different categories of data are described in detail below.
During registration, we collect your name, email address, mobile number, date of birth, and password. National ID or passport details may also be required for KYC verification. This information is used to verify your identity and secure your account. facai777 never sells your personal identification information to third parties.
Your device type, operating system, browser name and version, IP address, and app version are collected automatically. This technical information is used to maintain platform security and prevent fraud. We only use your approximate region — not your device's precise location.
Necessary payment information is collected during transactions via bKash, Nagad, or bank transfer. Records of all deposits and withdrawals in BDT are securely stored. Card numbers and bank account details are kept fully encrypted — facai777 never stores this information directly, as that responsibility lies with the payment gateway.
Your activity on the platform — including which games you've played, time spent, betting history, and bonus usage — is collected. This data is used to personalize your experience and ensure alignment with our Responsible Gaming policy. It also helps detect suspicious activity and keep your account secure.
Facai777 uses your information only for specific, legitimate purposes. We never use your data unnecessarily or in a non-transparent manner. If your information is ever used beyond the purposes listed below, we will notify you in advance.
Your information is used to keep account creation, login, payment processing, and game services running without interruption. Every transaction and account activity is recorded so that any future disputes can be resolved.
Your device and usage data are analyzed to detect multiple accounts, money laundering, or other fraudulent activity. facai777 uses automated security systems to keep every user's account protected.
Personalized bonuses and offers are sent based on an analysis of your preferences and playing patterns. You can opt out of marketing communications at any time.
Overall user behavior is analyzed to improve platform speed, design, and features. This analysis is always based on anonymized data.
We are required to comply with applicable laws in Bangladesh and to provide necessary information upon request from regulatory authorities. In such cases, we share only the minimum information required.
Your gaming habits are monitored, and alerts are sent if signs of excessive play are detected. This is done entirely for your well-being and is part of facai777's responsible gaming policy.
The facai777 website and app use various cookies and tracking technologies to keep your browsing experience smooth and secure. Cookies are small data files stored on your device that remember your preferences and session information on future visits. You can manage or delete cookies at any time through your browser settings, though disabling certain essential cookies may cause some platform features to stop working.
Required to maintain login sessions, security tokens, and cart state. These cannot be disabled as the platform cannot function without them.
Used to understand how users interact with the platform. This information is anonymized and used solely for overall improvement purposes.
Used to remember your language preference, theme, and display settings. These can be disabled, but you will need to reset your preferences each time you log in.
We do not use third-party advertising tracking cookies. Your browsing behavior is not shared with any external ad networks. facai777 follows a strictly necessary cookies policy and respects your privacy.
Facai777 protects all your personal information using industry-standard security technology. All data stored on our servers is secured with AES-256 encryption, and TLS/SSL protocols are used for data transmission. Our security team actively monitors systems 24/7 and identifies any unusual activity immediately.
Data for active accounts is retained for as long as the account remains open. Following account closure, financial transaction records may be kept for up to five years due to legal obligations. Once the retention period ends, data is securely deleted or anonymized. Data from inactive accounts is permanently deleted after three years.
Servers are protected through two-factor authentication (2FA), firewall security, and regular security audits. Vulnerability testing is conducted routinely by a penetration testing team. Instant alerts are sent to your registered mobile number for any suspicious login attempts. facai777 will never ask for your password or OTP via email or SMS.
Only authorized personnel can access your personal data, and their access is restricted through role-based permissions. All staff receive data privacy training and are bound by strict confidentiality agreements. Any internal data access is logged and reviewed regularly.
In the event of a data breach, we follow a policy of notifying affected users within 72 hours. You will be informed transparently about the nature of the incident, its potential impact, and the steps taken. Immediate measures will be taken to protect your account, and you may be asked to reset your password if necessary.
Facai777 never sells your personal information or shares it with advertisers. In specific circumstances, limited data may be shared with trusted partners solely for the purpose of providing you with our services. We maintain strict data processing agreements with all third parties to ensure your information remains protected.
Only the minimum necessary information is shared with bKash, Nagad, and banking partners to process transactions. This data is used solely to confirm payments and for no other purpose.
Cloud hosting and server service providers assist with data storage but cannot use your information independently. All third-party providers comply with international data protection standards.
We are required to provide necessary information in response to a court order or a valid request from a government regulatory authority. In such cases, we will make every effort to notify you, provided there is no legal restriction preventing us from doing so.
Facai777 never sells or transfers your information to advertising networks, data brokers, or unknown third parties. If any partner is found to have misused your data, facai777 will immediately terminate that partnership and notify you without delay. Your trust is our highest priority.
Every user at facai777 holds specific rights over their personal information. We respect these rights and are committed to fulfilling any request you make promptly and effectively. Your key rights are described in detail below.
You can request a complete copy of all personal information we hold about you at any time. We are required to provide it within 30 days of receiving your request.
If any of your information is incorrect or incomplete, you can request a correction. Many details can be updated directly from your account settings; for anything else, contact our support team.
You may request the deletion of your account and associated data. However, certain financial records may be retained for a defined period due to legal obligations.
You may object to the processing of your data for marketing or personalization purposes. Upon receiving such an objection, we will stop that processing immediately.
You can request an export of your data in a standard, readable format such as CSV or JSON. This gives you full control over your own information.
In certain circumstances, you may temporarily restrict the processing of your data — particularly when the accuracy of the data or the legitimacy of its use is in question.
Facai777 may update this privacy policy from time to time. For any significant changes, we will send advance notice to your registered email or mobile number. Changes will be published on this page and the "Last Updated" date will be revised accordingly. Continued use of the platform after changes are made will be considered acceptance of the new policy. If you have any objections to a change, please contact our support team.
For any questions, requests, or complaints regarding our Privacy Policy, please contact our data protection team. We typically respond within 3 business days and aim to fully resolve complex matters within 30 days.
Contact Email: support@facai777.bet